Live Support

House of Fraser online customers refused refunds

House of Fraser customers have been told that they'll get no refunds for goods ordered online but undelivered before the chain was bought last month.

New owner Sports Direct said people must "contact the administrators" to chase their cash.

They will join a long queue of other creditors - meaning there'll be little chance of getting their money back.

One customer told the BBC: "I am fuming about this whole situation and just want my money back".


BBC News

You need to be a member of People's Forum to add comments!

Join People's Forum

Email me when people reply –

Discussion Area

This area is for people to post and view discussions. You can use the the tabs at the top of the page to filter the discussion to the topics you want.

If you would like to start a discussion please click Add Discussion