Live Support

3536062246_f76fb9f33a_b.jpg?profile=RESIZE_400xCustomers "may never shop the same way again" after the coronavirus crisis, Marks and Spencer's boss has said.

"Whilst some customer habits will return to normal, others have changed forever," Steve Rowe said.

The pandemic has driven changes, including a shift to online and changing how customers use High Street stores that remain open, he added.


BBC News


You need to be a member of People's Forum to add comments!

Join People's Forum

Email me when people reply –

Discussion Area

This area is for people to post and view discussions. You can use the the tabs at the top of the page to filter the discussion to the topics you want.

If you would like to start a discussion please click Add Discussion