The town has tapped into local pride and self-reliance to maintain and even improve public services as austerity bites
Wigan council has achieved a remarkable feat. Despite cuts of £140m, it has maintained, even improved, its services, and transformed its relationship with residents. But there has been a cost: more than 1,000 of its staff have lost their jobs – roughly a fifth of the workforce.
Under relentless pressure to do more with less, all councils have had to make cuts. Many also bandy the word transformation around, but few achieve it. A study of Wigan by the King's Fund makes clear this council is an exception.