Amends for officials mistakes’ should match benefit sanctions, report suggests
Universal Credit claimants should be compensated if their benefits are paid late or promised training and skills courses are not delivered, a conservative thinktank has recommended.
Bright Blue said it was unfair that claimants were sanctioned – had their benefits docked – if they failed to look for work or missed appointments, but jobcentre officials faced no penalty if their errors left claimants in hardship.
It also called for financial rewards for claimants who put “maximum effort” into their job search but were unable to find work. This could be a cash supplement built into benefits and a biannual £1,000 cash prize.