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House of Fraser online customers refused refunds

House of Fraser customers have been told that they'll get no refunds for goods ordered online but undelivered before the chain was bought last month.

New owner Sports Direct said people must "contact the administrators" to chase their cash.

They will join a long queue of other creditors - meaning there'll be little chance of getting their money back.

One customer told the BBC: "I am fuming about this whole situation and just want my money back".

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BBC News

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