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A rail firm is changing its policy following a backlash after a passenger was charged 10% of the cash found in his lost wallet for its return.

Adam Howells had to pay £8.60 commission - as well as a £2 administration fee - to have his wallet returned after he left it on a train.

Arriva Trains Wales said it would return the commission to him and change its policy immediately.

It comes after the fee was described as "outrageous" on social media.


BBC News

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