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A Facebook post went viral after a consumer saw a £99 debit on her online bank when she bought petrol at the pump from Asda at the weekend.

The mother-of-two's complaint about £99 being taken from her was shared widely on social media.

But the money never left her account, according to the supermarket and banks.

The £99 is in effect a holding charge introduced to help cut down fraud and stop people inadvertently going into the red.

The pre-authorised amount is cancelled as soon as the correct value is paid.


BBC News

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